Privacy Policy

Last Updated: [October 16, 2025]

1. Introduction: Our Commitment to Your Security

Welcome to khazana.com.bd. We are Bangladesh’s diverse online destination for quality Household Goods, stylish Ladies’ Shoes and Bags, trending Imported Gent’s shirts, unique Showpieces, and essential kitchen accessories.

We understand that shopping online requires trust, and we are deeply committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy details how we collect, use, manage, and safeguard your data when you visit our website or make a purchase.

2. Information We Collect

We collect information primarily to fulfill your orders and enhance your experience across our product categories.

A. Personal Information You Directly Provide

This is data collected when you create an account, make a purchase, or sign up for our newsletter about our new Showpieces or clothing arrivals.

  • Contact & Account Data: Name, email address, phone number, shipping address (essential for delivering Household Goods), and billing address.
  • Authentication Data: Encrypted password and username.
  • Payment Data: We use secure, third-party payment gateways (e.g., VISA, MasterCard, American Express, Discover, Diners Club International, UnionPay, bKash, Nagad, Rocket, Upay, OK Wallet, Tap ‘n Pay, SureCash, MCash, T-Cash, DBBL Nexus, BRAC Bank, Bank Asia, Trust Bank, City Touch, Eastern Bank, Mutual Trust Bank, Southeast Bank, FSIBL, Modhumoti bank, AB Direct, iPay, MyCash) to process transactions. We do not store sensitive payment card details (full card numbers or CVV codes) on our servers.

B. Usage and Technical Data (Automatically Collected)

When you browse our collections of Ladies’ Shoes or Gent’s shirts, we automatically gather certain data:

  • Log & Device Data: IP address, browser type, operating system, pages viewed, time spent on pages, and referring website addresses.
  • Location Data: General geographical location inferred from your IP address, used to customize product availability and shipping estimates for kitchen accessories.

C. Cookies and Tracking Technologies

We use “Cookies”—small data files placed on your device—to help us recognize you, remember items in your cart, and track your activity on the Site. This tracking allows us to personalize recommendations, such as suggesting matching Ladies’ Bags or complementary Household Goods.

3. How We Use Your Information

We use the collected data for the following essential purposes:

  • Order Fulfillment: To process your payment, confirm your order, and dispatch your Imported Gent’s shirts or Showpieces.
  • Customer Service: To manage your account, track shipments, and respond to your inquiries regarding kitchen accessories or sizing for Ladies’ Shoes.
  • Marketing (Opt-in): To send promotional emails or SMS messages about new arrivals, sales, or personalized offers (if you have opted into marketing communications).
  • Site Improvement: To monitor sales trends, website performance, and user traffic to improve the design and functionality of khazana.com.bd.
  • Security: To prevent fraud, abusive activity, and unauthorized access to your account.

4. Disclosure and Sharing of Your Information

We do not sell, trade, or otherwise transfer your Personal Information to outside parties for their direct marketing purposes. We only share data in the following circumstances:

  • Service Partners: We share necessary data (Name, Address, Phone) with third-party partners like payment processors, courier services for Household Goods delivery, and IT support services. These partners are required to protect your information and only use it for the services they provide.
  • Legal Compliance: If required by law, court order, or government regulation in Bangladesh, we may disclose your information to comply with legal processes.
  • Business Transfer: In connection with a merger, sale of assets, or acquisition of all or a portion of our business.

5. Data Security Measures

We employ a variety of industry-standard security measures, including SSL encryption for all data transmission and secure internal networks, to protect your Personal Data.

  • We strive to protect your online shopping experience, but please remember that no method of transmission over the Internet is 100% secure. You also play a role in security by keeping your password confidential.

6. Your Rights and Choices

You have control over your personal information:

  • Access/Correction: You can log into your account at any time to review and update your name, address, and contact information.
  • Marketing Opt-Out: You may unsubscribe from our marketing communications (newsletters, promotional emails about Showpieces or Ladies’ Bags) by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this document. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, your online shopping security, or the practices of khazana.com.bd, please contact us:

By Mail: [email protected]

By Phone: +8801752-502728